Vapesoko Nairobi Shipping & Delivery Guide
At Vapesoko Nairobi, we offer fast, reliable, and discreet vape delivery across Nairobi and Kenya. Whether you need same-day delivery in Nairobi or next-day shipping upcountry, we ensure your order arrives quickly and safely.
1. Order Processing
All orders are processed within 1 hour during business hours:
- Monday – Sunday: 08:00 – 22:00
- Orders placed outside these hours are processed the next morning
You will receive a confirmation via call, SMS, or WhatsApp before dispatch.
2. Nairobi Same-Day Delivery
We specialize in fast vape delivery in Nairobi:
- Delivery time: 15–60 minutes (typically 1–2 hours)
- Coverage: Nairobi and surrounding areas
- Free delivery on orders above Ksh 2,000
For urgent orders, we prioritize express dispatch to get your items to you as quickly as possible.
3. Delivery Across Kenya
We deliver to all major towns in Kenya via trusted courier services:
- Delivery time: 1–2 business days
- Carriers include: Wells Fargo, Easy Coach, Mash Poa, Modern Coast, and others
Your order is shipped immediately after confirmation to minimize delays.
4. Shipping Fees
- Nairobi: Free delivery for orders above Ksh 2,000
- Orders below this amount: Fee shared before dispatch
- Outside Nairobi: Shipping cost depends on location and courier
No hidden charges, everything is confirmed upfront.
5. Order Tracking
All orders come with real-time tracking:
- Tracking details sent via SMS, WhatsApp, or email
- Monitor your delivery status easily until it reaches you
6. Discreet & Secure Packaging
We ensure 100% discreet packaging for all orders to protect your privacy. All products are securely packed to avoid damage during transit.
7. Delivery Delays
While we aim for fast delivery, delays may occur due to:
- Traffic within Nairobi
- Weather conditions
- Courier service disruptions
We will always keep you informed if any delays occur.
8. Lost or Damaged Orders
If your order arrives damaged or is missing:
- Report within 48 hours of delivery
- We will work with the courier to resolve the issue and fairly
Customer satisfaction is our priority.
9. Returns & Return Shipping
- Returns are handled according to our Return Policy
- Return shipping is covered by Vapesoko if:
- You received the wrong item
- The product is defective
10. Delivery Compliance (Kenya)
All deliveries comply with Kenyan regulations, including the Tobacco Control Act and Ministry of Health guidelines.
Vapesoko reserves the right to adjust or cancel orders in line with legal requirements.
11. Contact Vapesoko Nairobi
Need help with your delivery?
- WhatsApp / Call: +254 716 592 999 | +254 113 176 100
- Email: vapesoko@gmail.com